FAQ

Absolutely! At Safety Training Pros, we’re here to help you choose the right course based on your specific needs, occupation, or interests. Feel free to call us at 844-900-7233 or submit an inquiry here to get personalized guidance.

Yes, all three major, national organizations follow the latest scientific guidelines and offer widely recognized certifications. Their courses, training materials, and class durations are generally similar. However, depending on your occupation or workplace requirements, one certification may be preferred over another. Course costs and duration can also vary. To ensure you choose the right certification, consult with an expert at Safety Training Pros—we’re happy to help!

Certification delivery depends on the type of class you take:

• If your course includes an online component, you will typically receive your certification via email.
• For in-person classes, you will usually receive your certification card at the end of the course.

If you have any questions or need assistance, feel free to contact us!

You can visit https://www.redcross.org/take-a-class/digital-certificate and provide your email or your name and date of the course to access your digital certificate.

• CPR & First Aid: Wear comfortable clothing, as most hands-on practice takes place on the floor.
• Lifeguard & Aquatic Rescue: Bring comfortable classroom attire and a modest swimsuit for the in-water training.
• Wilderness Medicine: Be prepared for all weather conditions, as training often takes place outdoors.

We also recommend bringing water, snacks, and any food you may need during the class. A pen and notebook can be helpful for taking notes.

To enroll, visit our class calendar and select the course you’d like to take. After completing the registration form and clicking “Reserve My Space,” you’ll be directed to the payment page.

We accept PayPal and major credit cards for online payments. For business accounts, we also accept checks.

If you need assistance with registration or payment options, feel free to contact us!

Most certifications are valid for two years. However, Wilderness First Aid and Wilderness First Responder certifications are valid for three years.

If you’re unsure about your certification’s expiration or need renewal options, feel free to contact us!

To hold a CPR class at your facility, please ensure the following:

• Minimum Attendance: Some classes require a minimum number of participants. Contact us for details.
• Classroom Space: You’ll need a clean, comfortable area with approximately 500 sq. ft. per 10 students for reading, writing, and hands-on skill practice on the floor.
• Facilities: The space should have adequate heating/cooling and access to restrooms.
• Audio/Visual Equipment (Preferred but Not Required): If your facility has a TV with an HDMI connection or a projector, screen, and speakers, that’s appreciated. If not, Safety Training Pros will provide a laptop, projector, and screen as needed.

If you have questions or need help setting up your facility for training, feel free to reach out!

• For businesses & groups: If your organization signed a Training Agreement, the terms are outlined in that agreement.
• For website registrations: If you registered for a class through our website, rescheduling and cancellation policies are listed on the registration page.
• Lifeguard classes: These classes are non-refundable and non-transferable. Refunds will not be issued for:
  • Failure to complete course pre-work.
  • Not passing the prerequisite swimming evaluation.
  • Late arrivals or failure to attend.
  • Failing any portion of the course.

If you have any questions about rescheduling, please contact us prior to enrolling.

Yes, an electronic version of the manual is included for most classes. Additionally, instructors typically provide printed manuals for students to reference during class. If you’d like to purchase a printed copy, please ask your instructor for availability. Some manuals can be found on our Resources page.

Late arrivals are accepted only at the instructor’s discretion. However, students will not be admitted if they arrive more than 15 minutes after the class start time.

Students who are not accepted due to tardiness are considered no-shows and will not receive a refund or credit.

Additionally, to ensure the best learning experience, students should not be called out of class for emergencies. If an emergency requires a student to step out, the absence must not exceed 10 minutes.

A replacement certificate can be issued for a small fee. To request a new card, please call our office at 844-900-7233, and a staff member will assist you with the process.

Healthcare professionals who need continuing education (CE) to maintain licensure or professional certification can obtain accredited CE credit through the American Red Cross.

The Red Cross new platform, enables participants to claim their CAPCE (Commission on Accreditation for Pre-Hospital Continuing Education) continuing education (CE) credits that provide accreditation specifically for EMS professionals. This new platform makes it easy for participants to access CAPCE CE credits instantly, providing a seamless experience from start to finish.

For a complete listing of Red Cross healthcare courses eligible and other eligible courses and CE credit types coming soon for accredited CE, visit here.

Add a new topic: Can I earn CEUs for my Health & Safety Institute (HSI) training?

Yes! HSI 24-7 EMS courses offer Continuing Education Hours (CEHs) for Emergency Medical Responders, EMTs, and Paramedics through HSI, a CAPCE-accredited organization.

CAPCE-approved courses meet national standards and are widely accepted by most state EMS agencies as well as the National Registry of EMTs (NREMT). CAPCE accreditation ensures that the course meets high-quality educational design and effective delivery standards.

For more information, visit here.